April 18 & 19, 2026
Toronto, Ontario
Metro Toronto Convention Centre
North Building – Hall C

Welcome and thank you for choosing to be a participant in Eat Well Live Well Expo. Please take a moment to read the Exhibitor Manual which will provide you with all the necessary information for the preparation and installation of your exhibit. Processing your orders at your earliest convenience will allow us and the service-contractors time to provide you with the best possible rates & service.

The Eat Well Live Well Expo team will be onsite at the Metro Toronto Convention Centre (MTCC) starting at 9:00am on Friday, April 17th, 2026, and we will be available to assist you for the duration of the expo. 

Table of Contents

GENERAL INFORMATION

Show Location

Metro Toronto Convention Centre
North Building – Hall C
255 Front St W.
Toronto, ON M5V 2W6
Tel: (416) 585-8000

MAP TO FACILITY

Show Dates & Times

Saturday, April 18, 2026                   10:00am – 6:00pm
Sunday, April 19, 2026                      10:00am – 5:00pm

Exhibitor Move-in Date & Times

Friday, April 17, 2026                        9:00am – 6:00pm

*No deliveries are to be made during show hours. If you need to replenish your products, visit Product Replenishment section on the Exhibitor Manual.

Exhibitor Move-Out Date & Times

Sunday, April 19, 2026                      5:00 pm – 10:00 pm

Produced By

National Event Management
Suite #102
260 Town Centre Blvd.,
Markham ON L3R 8H8
Tel: (905) 477-2677 or (800) 891-4859

Exhibitor Coordinator

Emma Barnes-Chow
905 477-2677 or (800) 891-4859 Ext 284
Email: emma@nationalevent.com  

Exhibit Booth Inclusions

Your exhibit application cost includes the following:

• 8 ft back drape
• 3 ft side drapes on each side of booth
• Up to 6 exhibitor badges
• Material handling for one (1) skid only (from loading docks to booth)

Items such as carpet, tables, chairs, and electrical are not included. If you require these in your booth, you may bring your own or rent from our official show service providers identified in this Exhibitor Manual.

All booth designs and activities must comply with the Rules and Regulations of the Show and Venue.

Exhibitor Checklist

Please print a copy of this checklist to assist you in planning for the Show. To take advantage of “early booking discounts” please note booking deadlines.

CHECKLIST

Directions

Directions to Metro Toronto Convention Centre:

From the East:
Take Highway 401 West to Don Valley Parkway South.
Follow the Don Valley Parkway South to the Gardiner Expressway. Take exit Spadina Ave.
Proceed north on Spadina Ave and turn right at Front St. Turn right on Simcoe St. then turn right into the garage.

From the West:
Take Highway 401 East to highway 427 South.
Follow Highway 427 South to the Gardiner Expressway. Exit at Spadina Ave.
Proceed north on Spadina Ave and turn right on Front St. Turn right on Simcoe St. then turn right into the garage.

DIRECTIONS

MAP TO FACILITY

Loading Docks

North building uses the EAST RAMP Loading dock.

The MTCC has a loading dock management system for booking move in and move out time powered by Voyage Control. 

This complimentary service helps you to reserve a time slot for moving your materials directly in/out of the MTCC loading dock.

INFORMATION REGARDING VOYAGE CONTROL MOVE-IN/MOVE-OUT  WILL BE SENT CLOSER TO THE SHOW. 

You will be sent detailed instruction in making a booking with Voyage Control the MTCC loading dock management system.

Dollies and pump truck will be available for your use during move in on April 17th, Friday. If you require a forklift to move material from the dock to your booth, a forklift will be available to you.  However, if you have excessive forklift requirements please speak with Emma Barnes-Chow (emma@nationalevent.com) to discuss your needs.  A charge may apply.

Each freight elevator can hold up to 10,000 lb available by request only.

LOADING DOCK MAP
LOADING DOCK INFORMATION

Hotel

BOOKING DEADLINE: March 16, 2026

Rooms and discounted rate will only be held until the specified date.
Rooms will then be subject to availability at prevailing rates.

We have obtained a group rate of $309.00 + taxes at The InterContinental Toronto Centre. Complimentary wireless internet is provided in all guestrooms.

Intercontinental Toronto Centre
225 Front Street West
Toronto, ON,
M5V 2X3
416-597-1400

Reservations may be made online using this BOOKING LINK

To receive this rate you must mention that you are with The Live Well Eat Well Expo when booking. Rates cannot be changed at check-in/check-out times if you fail to identify your affiliation at the time of booking.

Material Handling

Show Management has made arrangements to cover one (1) skid or crate to your booth during move in on April 17th, Friday, and return of your skid at the close of the show. If you require dedicated forklift service, have awkward pieces to deliver that require more time, or simply have more than one skid of material, you will be charged a rate of $150.00 plus applicable taxes per additional skid.

If you have more than one skid, please complete the form below to book material handling, and follow payment prompts.

MATERIALS HANDLING FORM

Dollies and pump trucks will be available for your use at the show during move-in and move-out.

Move-in Instructions

Move-in Times | Friday  |  April 17, 2026  |  9:00am – 6:00pm

Full and final payment for exhibit space must be made prior to move-in. Show management reserves the right to refuse entry to any exhibitor whose account has not been paid in full.

VOYAGE CONTROL INSTRUCTIONS & SPECIFIC MOVE-IN HOURS – Closer to the show, you will be sent a dedicated move-in time and instructions. 

If you require more information about moving in through the Loading Docks, please review the Loading Docks section above.

Important Notes:

• All exhibitors must officially register before setting up. For your convenience, Show Management will be temporarily set up by the roll up doors at the back of the hall for exhibitor check in. Our staff will print your badges and give your lanyards, as well as direct you to your booth.
• All exhibits must be set up by 6:00pm on Friday, April 17, 2026.
• Exhibitors will not be permitted to set up during show hours.
• The aisle carpet will be in place Saturday morning. Dollies and carts WILL NOT be permitted on the carpet. Only hand-carried items may be brought in on Saturday.
• Exhibitors with small hand-carried items will still be permitted to use the passenger elevator.
• Dollies and flatbeds (4 wheels), pallet jacks, or over-sized loads are strictly prohibited in the pre-function areas.

EMERGENCY PROCEDURES

Move-out Instructions

Move-out Times  |  Sunday, April 19, 2026  |  5:00 pm – 10:00 pm

VOYAGE CONTROL INSTRUCTIONS & SPECIFIC MOVE-OUT HOURS – Closer to the show, you will be sent a dedicated move-out time and instructions. 

Please note that move-out will begin once the show has closed, the aisles are cleared and the aisle carpets removed. If you are able to hand-carry your supplies out to your car, we encourage you to do so.

Dismantling or removing your exhibit/exhibit materials before the end of the show is strictly prohibited. A fee will be charged if you move out early, as there are attendees still in the hall who have paid to attend the show.

All material must be removed by 10:00 pm.

Items left on the show floor after move-out time will be forced off the floor. Show Management reserves the right to reroute shipments that are not picked up or refused by carriers. Should this occur, you will be responsible for any charges incurred.

Exhibitors are encouraged to remove small items and open cases of products from the show floor first. Show Management will take all reasonable security precautions, but immediate removal of these items is the best way to prevent pilferage.

EMERGENCY PROCEDURES

Parking

DISCOUNT BOOKING DEADLINE: April 3, 2026

Exhibitor parking passes are available for the weekend in a security-patrolled indoor parking garages. Exhibitors may order parking at www.mtccc.com/order.

North Parking entrance off Lower Simcoe St. as well as on Queen’s Quay West near Harbourfront.

Discounted parking rates are available, orders must be placed 14 days prior to Move-in day.

There is no parking in the loading dock. All vehicles must be removed as soon as they are unloaded, otherwise, they will be towed at exhibitor’s expense.

If you have questions about parking, please contact:
Metro Toronto Convention Centre – Parking Services
Email: exhibitor-services@mtccc.com
Tel: (416) 585-8387

Parking Garage Height Clearance: The North garage is 1.9m (6’3”) and the South garage is 2.0m (6’6”).

PARKING PASS ORDERING LINK

Shipping & Deliveries to the Show

Shipping Direct to Show: April 17, 2026

PLEASE NOTE: The facility will NOT accept shipments prior to the Show move-in date. Show Management will sign for the delivery on your behalf during move-in hours only.  Your materials will be left at the dock until you arrive.  To move your items to your booth space, pump trucks and dollies will be available at no charge.  Should you require assistance or the use of a forklift, please contact Emma Barnes-Chow (emma@nationalevent.com)  as charges may apply.

For delivery Direct to Show Site, please address shipments to:

Exhibitor Name, Booth#
c/o Eat Well Live Well
Metro Toronto Convention Centre – North Building Hall C
255 Front St
Toronto, ON
M5V 2W6

The most cost-effective way to ship your items to the show is to arrange delivery during move in hours with our Official Show Carrier;

Cross Connect Customs & Logistics
Anthony D’Alessandro
Phone: 416-670-6606
Email: info@crossconnectcl.com

TRANSPORTATION & CUSTOMS FORMS

You may choose to use another carrier however, keep in mind that not all carriers deliver and pick up during our scheduled move in/move out times.

Advanced Warehousing

If you choose the official show carrier as your freight carrier, they will warehouse materials for up to 30 days prior to the show and deliver them to the show site on move-in day. The warehouse will start receiving freight 30 days prior to the event from 9am to 3pm, Monday to Friday.

Please contact Cross Connect Custom & Logistics for all shipping and advanced warehousing needs.

Cross Connect Customs & Logistics
Anthony D’Alessandro
Phone: 416-670-6606
Email: info@crossconnectcl.com

TRANSPORTATION & CUSTOMS FORMS

Service Order Forms

Audio – Visual Rentals

DISCOUNT BOOKING DEADLINE: April 10, 2026

Audio Visual is not supplied to your booth. If you require audio visual equipment in your booth, please send the completed order form to:

Cross Connect Customs & Event Logistics
Tel: 416-676-1124
Email: info@crossconnectcl.com

Orders received after the pre-show booking deadline may be subject to additional charges.

AUDIO-VISUAL ORDER FORM

Booth Accessory Packages

BOOKING DEADLINE: April 2, 2026

If you are interested in booking an all-inclusive booth accessory package, this is available for purchase. There are two different package options to choose from:

• Package A includes; carpet, 2x chairs, 1x wastebasket and 1x 6ft draped table
• Package B includes; carpet, 2x stool, 1x wastebasket and 1x storage counter

There are no substitutions to this package. To order a Booth Accessory Package, please complete the form below:

ALL-INCLUSIVE BOOTH ACCESSORY PACKAGE ORDER FORM

Booth Cleaning

BOOKING DEADLINE: April 3, 2026

Exhibitors are responsible for maintaining their own booth space. If you require in booth cleaning services such as tables wiped, garbage removal, vacuuming or mopping your floors; you may order these services at www.mtccc.com/order.

If you have questions; please contact:
Metro Toronto Convention Centre Exhibitor Services
Tel: (416) 585-8387
Email: exhibitor-services@mtccc.com

Important: MTCC has exclusive cleaning services. Exhibitors and/or third-party builders are not permitted to clean their booths. This includes, but is not limited to, vacuuming, sweeping, wiping floors etc. To ensure your booth is ready for the show, please purchase our cleaning services through the MTCC online portal setup.

EXHIBITOR RECYCLING & DONATION PROGRAM

BOOTH CLEANING ORDERING LINK

Booth Installation Services

BOOKING DEADLINE: April 9, 2025

Should you require assistance setting up or dismantling your booth, please click the link below to place your service order online.

ONLINE ORDERING LINK
Show Code: 528956220

If you are new to ordering from Stronco, you must complete the registration process by clicking on “New user Register” and imputing our unique Show Code and your Booth Number.

If you need assistance with our online ordering system, please contact:
Stronco Show Services Exhibitor Services
Tel: (800) 665-2621
Email: exhibitorservices@stronco.com

GUIDELINES FOR EXHIBITORS AND THIRD-PARTY CONTRACTORS

ONLINE ORDERING LINK

Custom Booth Design & Print Partner

Need a Booth or Print Materials for the upcoming Eat Well Live Well Expo?

As an Exhibitor you get access to 20% off custom fabric walls, roll-up banners and much more for the upcoming Eat Well Live Well Expo. Detonate + specializes in helping Exhibitors make a bold impact with everything from turnkey trade show booths to branded handouts and backdrops. Check out Detonate’s catalogue here to see what they all about:

CATALOGUE LINK

Reach out today to ensure your booth is ready on time:
info@detonategroup.com
416-388-6713
www.detonategroup.com

Electrical & Plumbing

BOOKING DEADLINE: March 27, 2026

Electrical and plumbing is not supplied to your booth. If you require an electrical hookup, or sinks; these services may be ordered through Showtech. Please click the link below to place your order online.

If you are bringing your fridge/ freezer for your booth and require power to stay on overnight, you must order 24hr electrical service.

ONLINE ORDERING LINK

If this is your first-time ordering from Showtech, click the “Create Account” link at the top of the page and follow the instructions. Please note: You will not be able to login to your new account until you have verified your email. If you have an account with SHOWTECH you may need to reset your password before placing an order online.

If you need assistance with the online order system, please contact the Showtech help desk at (855) 746-9832.

ELECTRICAL SAFETY AUTHORITY FORMS
ONLINE ORDERING LINK

Furniture, Carpet & Display Rental (Show Decorator)

BOOKING DEADLINE: April 9, 2026

When you arrive, your booth will be set up with 8ft black draped backdrop and 3ft draped sides. Your booth space does not include carpet, tables or chairs. These items and additional booth supplies can be rented from the Show Decorator, Stronco Show Services, or you can bring your own. Carpet or Flooring is highly recommended.

Show Colours:

• Booth Drapes: Black
• Aisle Carpet: Green

To place an order with the Show Decorator, please click the link below,
ONLINE ORDERING LINK
Show Code: 528956220

If you are new to ordering from Stronco, you must complete the registration process by clicking on “New user Register” and inputting our unique Show Code and your Booth Number.

If you need assistance with the online ordering system, please contact:
Stronco Show Services Exhibitor Services
Tel: (800) 665-2621
Email: exhibitorservices@stronco.com

EMERGENCY PROCEDURES
ONLINE ORDERING LINK

Internet & Telecommunications

BOOKING DEADLINE: April 3, 2026

This venue has temporary and limited free WIFI.

If you require a telephone, internet line, or consistent access to wifi in your booth, you may order these services at www.mtccc.com/order.

If you have questions on general ordering, please contact:
Metro Toronto Convention Centre Exhibitor Services
Tel: (416) 585-8387
Email: exhibitor-services@mtcc.com

For any questions about technical set-up and special requirements, please email  technology@mtccc.com.

INTERNET WIFI ORDERING LINK

Signage Installation (Banner Hanging/Rigging)

BOOKING DEADLINE: March 27, 2026

If you require the hanging of banners from the ceiling and/or rigging of equipment, this must be approved by Show Management. Before you submit an order online, you must have Show Management approval.

Signage installation / rigging services may be ordered through Showtech. Please click the link below to place your order online.

ONLINE ORDERING LINK

If this is your first-time ordering from Showtech, click the “Create Account” link at the top of the page and follow the instructions. Please note: You will not be able to login to your new account until you have verified your email.

If you need assistance with the online order system, please contact the Showtech help desk at (855) 746-9832.

Orders received after the pre-show booking deadline may be subject to additional charges.

RIGGING POLICY
ONLINE ORDERING LINK

Staffing

Exhibitors must have staff in their exhibit at all times during show hours and for half an hour prior to show open and past show close. It is recommended at least one staff member stays until all visitors have left the building which can take up to one hour. Show Management does NOT assume any responsibility for losses. 

Food & Beverage

Food & Beverage Sampling

PERMIT APPLICATION DEADLINE: March 20, 2026

If you are planning on sampling food or beverage products in your booth, please be guided by the following:

• Selling of food and beverages for onsite consumption is not allowed.
• Food samples are limited to 4oz / 114gr portions and non-alcoholic beverage samples are limited to 3oz / 89ml only.
• Food and beverage samplers are required to have a temporary handwashing station in the booth set up with a supply of potable water, liquid hand soap, paper towels and a wastewater bucket before the food handlers begin food preparation and sampling. (Sample Set-up) This can be as simple as a container with a spigot that provides a continuous flow of warm water, liquid soap, paper towels, and a bucket to collect wastewater.
• Utensils must be washed, rinsed and sanitized either at the three-compartment sink provided at the event or at the end of the day at an inspected facility. (See attached educational resource on how to wash, rinse and sanitize utensils)

MANDATORY FORMS:

You must complete the forms below with as much detail as possible for approval. Please send copies of each completed form to Emma Barnes-Chow (emma@nationalevent.com). If you do not get approval, you can risk being shut down before the show opens when the health inspector or fire marshal conducts their inspection.

FORM 1: MTCC FOOD / BEVERAGE DISTRIBUTION SAMPLING REQUEST FORM

Please complete the MTCC Food / Beverage Distribution Sampling Request Form and send it to the Metro Toronto Convention Centre at catering@mtccc.com and to emma@nationalevent.com

 FORM 2: TEMPORARY FOOD ESTABLISHMENT APPLICATION

Please complete the Temporary Foor Establishtment Application. This online form will be submitted directly to our public health inspector, you do not need to email. There is no fee involved. If required, a Public Health Inspector may contact you to discuss safe food practices specific to your booth at the show.

Please ensure you are complying with the guidelines listed within the application. If you do not complete this form and do not comply with the guidelines, you will be closed down when the inspector comes to the show. If you have any questions, please contact the city of Toronto’s Healthy Environments department at 416-392-1356.

NOTES FROM TORONTO PUBLIC HEALTH ON HANDWASHING

When handling food and beverages, there will always be a cross-contamination risk that must be considered. Due to vendor variety and borderline cases, Toronto Public Health recommends that hand washing supplies be required for exhibitors to ensure sanitary conditions.

Gloves and hand sanitizers are not replacements for handwashing, and in fact hand sanitizers should not be in food handling areas to avoid that confusion. Handwashing is the least expensive and most effective way to prevent foodborne illness and cross-contamination (even handling of single-use sampling utensils). Read more here: FOOD SAFETY AT SPECIAL EVENTS

FORM 3: FIRE SAFETY REPLY FORM

Every exhibitor must complete the FIRE SAFETY REPLY FORM and gain approval for all equipment in use at the show. If you do not get approval, you can risk being shut down before show opens when the fire marshal conducts their inspection.

FIRE REGULATIONS FOR EXHIBITORS
PROPANE & GAS AUTHORIZATION FORM 
EMERGENCY PROCEDURES

Additional resources:

• FOOD SAFETY AT SPECIAL EVENTS
• NOTICE OF INTENTION TO COMMENCE OPERATION
• SPECIAL EVENT CHECKLIST FOR EXHIBITORS
• 8 SIMPLE STEPS TO A PASS 
• MIXING BLEACH SANITIZING SOLUTION 
• TEMPERATURE CONTROL OF FOOD  

Fryers & Grills

APPLICATION DEADLINE: March 20, 2026

URGENT: Every fryer, grill or cooking appliance that creates vapours or smoke must have a ventilation system beside it and must be approved for indoor use (CSA / UL / ULC).  More than one fryer will require ventilation and extinguishing system in compliance with NFPA-96.

If you are planning to use a fryer or grill, you must complete the FIRE SAFETY REPLY FORM and gain written approval from the venue fire department for any equipment you plan to use. If the MTCC has any questions or will require you to submit any other forms, MTCC will contact you directly.

FIRE SAFETY REPLY FORM
FIRE REGULATIONS FOR EXHIBITORS

Approval must be obtained before the show as an inspector will be onsite during move in, as well as during the show days, to ensure compliance. You will be inspected by fire marshal onsite. Please ensure you have a copy of your completed forms onsite with you.

If you have any questions, please contact:
Metro Toronto Convention Centre, Safety Compliance Manager
Phone: (416) 585-8249
Email: FireSafetyReply@mtccc.com

FIRE SAFETY REPLY FORM (Due: March 20, 2026)
FIRE REGULATIONS FOR EXHIBITORS
EMERGENCY PROCEDURES

Ice

BOOKING DEADLINE: April 10, 2026

Ice can be picked up daily. Exhibitors are responsible for bringing their own containers. Show management recommends Exhibitors bring small carts or a two-wheel dollies to get ice to your booth. Please label your items clearly to avoid confusion.

Ice must be pre-ordered and there will only be a limited number of bags available per day, however, onsite orders may be accommodated. Additional charges will apply.

ONLINE ORDERING LINK

Product Replenishment

The loading dock will be open daily from 8am to 10am for product replenishment. Only two-wheeled carts may be used to transport your products in to the venue. Four-wheeled dollies are not allowed. Once your product has been delivered to your booth you must remove your vehicle from the dock area. Parking in the dock is prohibited. 

Crates, boxes and packing materials must be removed from the booth and placed into storage. 

Propane Cylinders or Gas Appliance

APPLICATION DEADLINE: March 20, 2026

If you require the indoor use of a propane cylinder or a gas appliance, you must receive written permission from the Metro Toronto Convention Centre 30 days prior to the show.

You must complete the below form and send it to FireSafetyReply@mtccc.com and emma@nationalevent.com.

PROPANE & GAS AUTHORIZATION FORM

Rules on Propane & Gas from MTCC:

1. Appliances must be approved for indoor use (CSA / UL / ULC) and shall be used for demonstration purposes only;
2. Propane cylinder must not exceed 1 lb (16 oz);
3. Propane tanks not in use must be stored off-site of the premises;
4. A person knowledgeable in the safe operation of the appliance must remain in attendance whenever the appliance is operating;
5. Regular or continuous monitoring (logged every hour) that carbon monoxide in the vicinity of the appliance does not exceed 10 ppm. If carbon monoxide exceeds 10ppm, the appliance should be shut down;
6. Means shall be provided to protect the public from contact with hot surface or open flames;
7. Proper signage to caution public of hot surface required;
8. A 5 lbs ABC fire extinguisher must be provided;
9. Main shut off valve to be accessible. Valve to be turned off during non-show hours;
10. Permission must be obtained from the Show Manager;
11. There must be a 20 ft. separation between each propane cylinder (Natural Gas appliances to follow manufacturer guidelines);
12. Shall not be used within 50 feet of an exit or exit stairwell. Cylinder to be secured in such a way to prevent tripping, falling and tampering;
13. Five million dollars ($5,000,000) liability insurance for bodily injury and/or property damage in any one occurrence, shall include a cross-liability clause and shall name Metropolitan Toronto Convention Centre Corporation as additional insured.

If you have any questions, please contact:
Metro Toronto Convention Centre, Safety Compliance Manager
Phone: (416) 585-8249
Email: FireSafetyReply@mtccc.com

FIRE SAFETY REPLY FORM (Due: March 20, 2026)
FIRE REGULATIONS FOR EXHIBITORS
EMERGENCY PROCEDURES

Refrigeration & Freezer Storage

BOOKING DEADLINE: March 26, 2026

The cold storage (reefer) and freezer trucks are parked at the loading dock. Products should be clearly identified as other exhibitors will be sharing truck space.

There is limited amount of cold and frozen storage available.

Please complete the online order form below. After you add in your information, it will automatically take you to the online payment platform.

Space will also be available in limited quantities for on-site purchase using QR code payment link. Cash will not be accepted onsite.

If you have any questions, please contact Emma Barnes-Chow (emma@nationalevent.com).

REFRIGERATED STORAGE ORDER FORM

FREEZER STORAGE ORDER FORM

Sinks & Disposing Oil

There will be 2 sinks located on the show perimeter. These sinks are not to be used for handwashing and for dumping grey water.

Exhibitors are required to provide their own buckets and are strongly encouraged to bring their own spittoon and pitchers for rinsing.

ALL FOOD OR BEVERAGES SELLERS AND SAMPLERS REQUIRE TEMPORARY HANDWASHING STATIONS IN THE BOOTH (Sample set-up)

Type B foods (potentially hazardous foods): Hand washing required.

Type A foods (potentially low-hazard foods): If not individually pre-packaged before the event or consisting of only hot beverages (such as coffee or tea), handwashing required. So, combining anything on site (eg: crackers/bread/buns & toppings), mixing powders & similar, pouring samples, or any requirement for vendors to use utensils, cutting boards, toothpicks, or rinsing utensils/blenders/shakers, etc, hand washing required. Any Type A combination of hot beverages (as above) and pre-packaged low potential risk foods, no hand washing required – but encouraged due to the potential for touching the mouthed parts of the cups.

Handwashing stations in your booth can be as simple as a container with a spigot that provides a continuous flow of warm water, liquid soap, paper towels, and a bucket to collect wastewater.

SAMPLE TEMPORARY HANDWASHING STATION SET-UP
HAND WASHING STATIONS REQUIREMENTS
HOW TO PROPERLY WASH YOUR HANDS

Here are other options you may consider for the Handwashing Station in your booth:

• Edge Food Equipment
• Showtech Plumbing Installation
• Sample portable handwashing station from Amazon.ca

Disposing Oil: 

Each exhibitor is responsible for safely removing their own oil from the building.

Exhibitors proposing to use oil cooking appliances (or any heating/cooking appliances) to submit a fully completely fire safety form to the MTCC Health & Safety Department in to receive approval first before arriving with any heating/cooking appliances.

Below are the requirements for grills or fryers within the Centre:

Fryer & Grill Operations within the MTCC

• Maximum of one (1) fryer per booth with maximum two (2) gallons capacity.
• More than one fryer will require ventilation and extinguishing system in compliance with NFPA-96.
• No combustible materials under or near unit.
• Exhibitor must have a class K 6L Fire extinguisher in the booth.
• Exhibitor is responsible for proper disposal of oil offsite, or have arrangements made through MTCC Exhibitor Services. Fees will apply.
• Appliances must be approved for indoor use (CSA/UL/ULC).
• Means shall be provided to protect the public from contact with hot surface (e.g. proper signage, barriers, etc.)
• Implementation of Food Safety measures in compliance with applicable legislation and safety procedures for that safety of workers, public, clients, and contractors utilizing facility space.

Exhibiting Info

Exhibitor Badge

Exhibitors are provided with up to a maximum of 6 personalized name badges. Badges will be available for pick up at the Show Office during move-in and must be worn to gain admittance to the Show.

Visit the Exhibitor Registration Portal to register your booth staff for the The Eat Well Live Well Expo. You can visit this portal at any time to manage your company’s staff badges. You will need to enter your Access Code to manage your company’s account.  Your Access Code will be emailed to the main contact from your company roughly 8 weeks before show date.

If you have not received your access code, please contact exhibitors@nationalevent.com and indicate The Eat Well Live Well Expo in your email request.

HOW TO REGISTER BADGES – INSTRUCTIONAL VIDEO

Free Admission Passes & Discounted Coupon

Before the show, you will receive a digital promo code for 10 free tickets to the show. These passes should be used to invite your customers, content creators, or special guests to the event. You can use your free tickets for social media giveaways to promote your participation, create excitement, and engage your audience online.

Customized Discount Coupons
We would also like to offer a customized e-coupon that includes your logo for you to e-mail to your database and post to all of your social media channels to promote your presence at the show! Please complete the form below and upload a high-resolution logo in .jpeg, .eps, or .pdf format. The completed custom coupons will be distributed approximately 2-3 weeks before the show.

CUSTOM COUPON REQUEST FORM 

Insurance

Exhibitors must have their own liability insurance covering a minimum of $2 million in damages. Please list National Event Management as “additional insured”.

Most business insurance policies will allow the addition of events at no charge.

Each exhibitor must carry full insurance for the entire durations of the show, including move-in and move-out. Proof of insurance must be provided to show management prior to move -in.

Transportation Insurance

• Show Management is NOT responsible for damages caused during the transportation of your products. We strongly recommend purchasing transportation insurance when booking your shipments.

Liability

• Exhibitors will be liable for, will indemnify, and will hold harmless Show Management from any loss or damage whatsoever occurring to, or suffered by, any person or company. This includes, without limiting the generality of the foregoing, exhibitor, other exhibitors, management, the owners of the building and their respective agents, servants and employees, and members of the public attending the show, either (a) on the said space or (b) elsewhere. Neither the facility nor Show Management will be responsible for loss or damage to persons, exhibits, or decorations by fire, accident, theft, or any cause while in the exhibition buildings.

Insurance Supplier
If you do not already have insurance for the show, you may contact:

Exhibitor Insurance
Phone: 905-695-2971
Toll Free: 1-866-836-9066
Email: info@exhibitorinsurance.com

Exhibitor Insurance Brokers.com is offering a special price for the show at $175 + taxes. Please click on the link here to access their form:
ONLINE EXHIBITOR INSURANCE

If you prefer, you may also fill out the form below and send to info@exhibitorinsurance.com.

EXHIBITOR INSURANCE FORM

Preferred Service Providers

Important Notice: Unaffiliated Solicitors

As you prepare for the show, please be cautious of individuals or companies who may contact you claiming to be affiliated with our event. We strongly recommend working only with our Preferred Service Providers to ensure a safe and professional experience. 

The event industry continues to face challenges with unauthorized solicitations, including scams related to hotels, marketing services, and online directories. To protect yourself and your company, please only contact the Preferred Service Providers listed in this Exhibitor Manual.

If you are ever uncertain about the legitimacy of a vendor or communication, do not hesitate to reach out to us directly for verification.

Promotion Packages & Sponsorships

There are a number of ways to increase your brand awareness at our shows. Promotional and sponsorship opportunities including show guide ad space, on-site signage, & digital amplification are available. For more information please contact: Leslie Lawrence 647-660-2245 leslie@nationalevent.com 

Rules & Regulations

All exhibits and exhibitors are required to abide by all rules and regulations included in addition to the exhibitor rules and regulations as stipulated on the Exhibit Space Contract. All exhibits and exhibitors must also comply with the Metro Toronto Convention Centre Rules & Regulations.

The Eat Well Live Well Expo may add, adjust or amend these rules and regulations as necessary to ensure the safety and security of the event, its property and all exhibitors, staff and guest associated with the event and venue, in all cases interpretation of the rules and regulations shall rest with Show Management and its decision shall be final. Metro Toronto Convention Centre, National Event Management along with all subsidiary, and parent companies, and all staff, are not liable for any damages or losses incurred as a result of participation or association with the Eat Well Live Well Expo.

Booth Display & Restrictions:

• Create a welcoming, professional and attractive environment in your booth
• Make it clear to see what your serving, pricing and simple key messaging
• Please use only professional décor and ensure you brand(s) are clearly visible.
• No card tables, no hand written banners or unskirted displays will be permitted.
• You can use any decor company you wish or rent from our decorator – Stronco
• Floor covering/carpet for your booth is highly recommended unless it ‘s behind tables.
• Create a nice reusable banner for your back wall with grommets – max length 9ft.

Diagram 1: Sample of the drape provided for your booth
Diagram 2: Sample of display allowance

Upright banners & products must be within 4ft from the back drape, and a maximum of 8ft high. The front 6ft of the booth must be clear above 4ft.

Booth Display & Restrictions

• Diagram#1 shows the drapes that are provided as a part of your booth cost.
• Diagram#2 shows the allowed clearance for displays, banners and products within your booth.
• No exhibit may exceed a maximum height of 8 ft.
• Side panels 8 ft high must not exceed a depth of 4 ft extending from the back of the display.
• The remainder of the 6 ft depth from the front of the booth must not exceed a 4 ft height.
• Any exceptions to this must have pre-approval from Emma Barnes-Chow (emma@nationalevent.com)

Prefab booth partitions must be finished on both sides. If they are not, please request drapes prior to the show.

Tents & Canopies

If you would like to use a tent or canopy in your booth, please email Emma Barnes-Chow (emma@nationalevent.com) three weeks prior to the show with the following information for approval by the Fire Marshal.

1. Certificate of Flame Resistance
2. Size of Tent

Please note that if the tent is over 100 sq. ft, exhibitors will need to install a smoke detector inside the tent and must have a fire extinguisher on hand.

Signage/Banners/ Decorations

The MTCC allows banners to be suspended above booths. The ceiling is 35ft high. The regulations controlling installations are:

• Signage above the 8ft drape line must be approved in advance by Show Management. Signage is required to be within the airspace directly above your booth and must not interfere with the adjacent exhibits
• All signage must be professionally made and displayed
• Graphic material may appear on both sides of banners must be double sided if in the middle of show
• Showtech must do all installations. While every effort will be made to hang signage according to exhibitors requirements, we cannot guarantee that your individual banner will be hung at the center of your booth

Exhibit Integrity

Show Management reserves the right to restrict the use of glaring lights, objectionable lighting effects, or exceptionally noisy machinery. Sound presentations, slides, or movies will be permitted, if tuned to conversational level and, if not objectionable to neighboring exhibitors. Sound levels may not exceed 70 decibels more than 4ft from the source. Exhibits must not cause or produce any unusual, noxious or objectionable smoke, vapors, gases or odors.

Prefabrication booth

An exhibitor planning to use or build a prefabricated display should make sure that:

• An allowance of one inch is made on each side of the display to allow for the thickness of standard dividers. If lengths exceed 9ft 10, notify Show Management so that special arrangements can be made
• Projection of sidewalls must be limited to a maximum of five feet from the rear of the booth, allowing for 50% visibility at the sides of the exhibit
• All sides and surfaces of exhibits (booth and signs) that are exposed to view must be properly finished and decorated

Signage

No signage or material may be extended above the 8ft height at the back of your booth nor hung from the ceiling or across the aisle without approval from Show Management. Your brand messaging can only face the inner walls of your exhibit space.

Aisles and Common Areas

Aisle and common areas are not to be used by individual exhibitors. No solicitation may be conducted in aisles, foyers or common areas. Flyers, incentives and signage are not are not permitted in any common areas without express prior written approval by show management and may involve a sponsorship agreement. Any unauthorized solicitation or distribution in the aisles or common areas will be subject to fines of $1,000 or more per incident.

Booth Sharing

Booth sharing is not permitted without Show Management approval. All products represented within your exhibit space must be wholly owned by the corporation or company booking the exhibit space. The official agency of record may book booth space to present products they represent. Any exhibitor subletting or promoting products that they do not officially represent will be fined $1,000 per occurrence.

Carpet or Flooring

Carpet or Flooring is highly recommended for all if attendees are entering your booth. You can use the show decorator below or you are welcome to bring in your own at your own cost. See Tape Restrictions below.

Tape (Floor, Wall, and Carpet Damage)

It is important that you use the proper carpet tape in your booth. If you do not use the correct tape there will be a charge for tape removal.

Here are the models of two-faced tapes that are authorized by the facility.

• Polyken 105c LPDE
• Scapa 274004
• DC W002A

If you bring your own carpet, you must adhere to the above Tape Restrictions. If you do not have the proper tape, please notify Show Management before installing your carpet or tiles.

Restrictions for Booth Installation

Painting, nailing, drilling, or screwing to the floors, walls or any other part of the building is not permitted. Exhibitors are also responsible for oil, grease, or any general damage to the carpeted area. Exhibitors wishing to lay any floor coverings may not fasten the coverings to the building floor. It is suggested that building paper or the approved tape (Polyken 105c LPDE OR Scapa 274004 OR DC W002A) is used instead.

Demonstrations/Distributions

Displays, demonstrations or distribution of advertising materials, are not permitted outside the confines of your booth. If audio visual equipment is used, the sound must be subdued to such an extent as to ensure it’s having no nuisance effect on neighbouring exhibitors. The use of microphones is not permitted without prior management approval.

Music in Booths

No Dj’s are permitted, no mic’d presentations or volume above 70 decibels.

Solicitation

Distribution of samples, souvenirs, promotional materials and soliciting of business must be within the exhibitors’ booth space. Such activities are not permitted in the aisles, restaurants, registration area, hallways or other exhibits. No exceptions will be made. Booth personnel, including demonstrators, receptionists and models are required to confine their activities to within the exhibitor’s booth space.

Theft Prevention

It is recommended that the exhibitor remove all articles of value from their booth each night at festival close. Show Management will take reasonable security measures; however, removal of valuable items will minimize the possibility of loss. Every precaution will be taken to prevent losses but neither Show Management nor the Metro Toronto Convention Centre will be held responsible for personal injuries, losses, or damage to products, stands, equipment, and decorations, resulting from fire, accident, theft or other, while in the building. Each booth and all it content is solely the responsibility of the exhibitor or sponsor.

Care of Rented Space

Exhibitors must ensure space rented for their booth remains in good condition. Any fastening done in the building must not deface any floors, pillars, walls or ceilings. Exhibitors may not paint the floor space in their display or drill or damage the floor in any manner. It is forbidden to apply any non removable substance to the floor surface. Stickers of any kind are prohibited at the MTCC. Exhibitors may not put written materials on the walls of Convention Center.

Insurance

Exhibitors must have their own liability insurance covering a minimum of $2 million in damages. Please list National Event Management as “additional insured”.

Most business insurance policies will allow the addition of events at no charge.

Each exhibitor must carry full insurance for the entire durations of the show, including move-in and move-out. Proof of insurance must be provided to show management prior to move -in.

Transportation Insurance

Show Management is NOT responsible for damages caused during the transportation of your products. We strongly recommend purchasing transportation insurance when booking your shipments.

Liability

Exhibitors will be liable for, will indemnify, and will hold harmless Show Management from any loss or damage whatsoever occurring to, or suffered by, any person or company. This includes, without limiting the generality of the foregoing, exhibitor, other exhibitors, management, the owners of the building and their respective agents, servants and employees, and members of the public attending the show, either (a) on the said space or (b) elsewhere. Neither the facility nor Show Management will be responsible for loss or damage to persons, exhibits, or decorations by fire, accident, theft, or any cause while in the exhibition buildings.

Refusal of Entry

Show Management reserves the right to refuse admission to the show building to any visitor, exhibitor or exhibitor’s employee(s) who, in the opinion of Show Management, is unfit, intoxicated or in any way creating a disruption to the show.

Fire Regulations

All exhibitors planning to use any type of fuel (such as gas, oil, helium gas, or propane) in their exhibits must contact Show Management. All displays or exhibited materials must be fireproof to conform to Federal, Provincial/State, and City Fire Laws.

National Event Management is obligated to abide by the Fire Code regulations in each city. We therefore retain the right to refuse any material or object that does not confirm to code. If you have a question or need information re the Fire Code please contact Emma Barnes-Chow (emma@nationalevent.com).

FIRE SAFETY REPLY FORM (Due: March 20, 2026)
FIRE REGULATIONS FOR EXHIBITORS
EMERGENCY PROCEDURES

Animals in the Show

The facility’s policy prohibits the presence of animals unless they are used as service dogs. If you require more information, please contact Emma Barnes-Chow (emma@nationalevent.com).

ANIMAL AUTHORIZATION FORM

Helium Balloons

Helium balloons are prohibited in the MTCC. If you would like to use balloons in your booth please fill out form below. Please note that there is a large retrieval fee charged to the exhibitor when balloons are lost.

HELIUM AUTHORIZATION REQUEST FORM

Mechanical Conveyances

Mechanical Conveyances such as electric carts, scooters, or bicycles will not be allowed in the aisles during the show hours. The only exceptions to this rule will be in the case of handicapped persons visiting the show, or those with authorization from Show Management.

Non-Compliance

National Event Management reserves the right to make changes, amendments, and additions to the rules and regulations without notice, as considered necessary to the efficient and proper conduct of the show. Interpretation of these rules and regulations shall rest with Show Management and non-compliance can result in ejection of the offending exhibitor or in the closing of their exhibit.